Terms & Conditions

Orders and Payments
All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason.
Prices are listed in your local currency where applicable and are subject to change without notice. Payment must be made in full before products are dispatched.

Shipping and Delivery
We ship worldwide and aim to deliver your order promptly. Delivery times may vary depending on your location and product availability. Delays due to customs or courier services are beyond our control.

Returns and Refunds
If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order. Products must be unused and in original packaging.
Refunds will be issued to the original payment method once the returned item is received and inspected.

Product Descriptions
We strive to ensure that all product details, images, and descriptions are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

Account Information
When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

Intellectual Property
All content on the Kaelo Tours website, including logos, images, product designs, and written materials, is the property of Kaelo Tours and protected by intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability
Kaelo Tours is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the updated terms.

Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at [email protected].