Privacy Policy

Introduction
At Kaelo Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

Information We Collect
We may collect the following types of information:

• Personal details (name, email, shipping address, phone number)

• Payment and billing information

• Order history and customer service interactions

• Device and browsing data (IP address, browser type, access times)

How We Use Your Information
Your information is used to:

• Process and fulfill your orders

• Communicate with you regarding orders, updates, or promotional offers

• Improve our website, services, and customer experience

• Comply with legal requirements

Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only to the extent necessary to operate our business (shipping partners, payment processors).

Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Your Rights and Choices
You have the right to:

• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your information, unless retention is required by law

• Opt out of receiving marketing communications at any time

Opt-Out Instructions
To opt out of marketing communications, click the “unsubscribe” link in any email or contact us directly at [email protected] with your request. Please allow up to 7 business days for changes to take effect.

Cookies and Tracking
We may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your device or settings.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please email us at [email protected].